One thing you might notice during these pandemic times is that you call a company and it just rings and rings, or it goes to voicemail. It’s getting harder and harder to get a real live person on the other end of the line, right? When you’re looking to find a reliable company, whether it’s for your roofing needs or anything else, one of the first things you can do is call various companies and see if and how they answer their phone. After all, if you want a reliable company, they should have someone there to answer your questions… and if you do have to leave a message, they should at least get back to you within 24 hours, right?
Insured and Certified
When looking for a reliable roofing company there are certain things to consider. For instance, are they insured? A reliable roofer has worker’s compensation and liability insurance. Do they have licenses or certificates showing they’re trained in and certified to do what they do? A legitimate business should be able to provide you with such documents, as well as a tax ID number and a business address.
Formal Quotes and Contracts
A reliable roofer will give you things in writing– you should look for a contractor who offers a formal, written contract. If someone comes to your door and says they can do the work you need done, and they want you to pay in cash, that’s a red flag– avoid them.
There’s no harm in asking for references. You can call prior clients and ask questions. This way you’ll get a feel for how the company does a job, and whether or not other customers were satisfied. You can also talk with friends and family and see what companies they’ve dealt with in the recent past. Get their advice.
Finally, don’t rush into things. Take your time, do research, get references, and ask questions. These are all good tips that will help you find and choose a reliable roofing company.